About Jakarta Black Consulting
Our Expertise
Jakarta Black Consulting is a highly experienced consulting business with a track record of over 25 years of experience in the contact center industry. They have worked across various sectors, including banking, telecommunications, cable, healthcare, and insurance. The company has expertise in business process outsourcing (BPO) and direct operational environments, covering infrastructure, execution, and technology integration on a national and international level.
Our Approach
Our mission is to cultivate lasting partnerships through trust, innovation, and excellence. With unwavering commitment, we deliver outstanding services that inspire confidence. As pioneers, we prioritize continuous innovation to keep our clients ahead of the curve. We value the importance of respect, both within our team and the broader community we serve. Let us be your trusted partner on the journey to growth and success.
Our Team
Our team works smart and cares deeply about driving success for our clients in an ethical, transparent and accountable manner.
We take pride in making a positive impact through our work and promoting sustainability, inclusion and social responsibility across our business.
By living our core values of integrity, compassion, transparency and honor, derived from the timeless wisdom of bushido, we aim to be the most trusted and respected consulting firm making a difference in our industry. Our philosophy and conduct is guided by our values-based mission every day.